PowerPoint was presented for certified Client Representatives who have completed a certification to be authorized submitters of Medicaid applications to HRA. However, information in this may be generally applicable.

FAQ clarifying issues that pose barriers to enrollment into MLTC plans. Many of these problems stem from "coding" problems - eligibility codes in the Medicaid "eMedNy" system. This FAQ explains that some codes may appear to say the individual is not eligible for Medicaid or for MLTC -- but THEY DO NOT MEAN THAT! And plan should submit "conversion package" to HRA to activate Medicaid and allow enrollment.

NYC Medicaid office moved from 330 West 34th Street to 785 Atlantic Avenue, Brooklyn NY 11238 in May 2013. Contact numbers at that office listed in this document.

HRA Alert announcing mandatory enrollment of LTHHCP consumers in managed care and managed long term care plans. The first letters are expected to be sent in early May. Eligible consumers have the option of enrolling in other waiver programs.

HRA Home Care Services Program had been located at 109 East 16th Street, NY, NY 10003.

Effective January 14, 2013, HRA Home Care Services program will be relocated to:
785 Atlantic Avenue, 7th Floor
Brooklyn, NY 11238

HRA MICSA ALert 11-13-2012 - UPDATE: Temporary Location of DARB (Pay-In Program for Spend-down) -- after Hurricane Sandy, couldn't send pay-in payments to 180 Water Street. This reinstates mailing to that address even though office not yet open.

Alert applicable only to authorized bulk submitters - client representatives and facilitated enrollers

The State Department of Health has approved the following list of easements for New York City clients:
 All Medicaid closings in process will be stopped and re-implemented once the crisis is over.
 MedicaidcasesduetoexpireinNovemberorDecember,2012willreceiveanautomatic two month extension.
 No case will be closed for failure to respond to a renewal or other request for information until further notice.
 New applicants will be given an additional 7 days to respond to any request for additional information. This will extend the time to respond to 21 days.

As of Friday, November 2, 2012 all Medicaid Community Offices with the exception of Bellevue, Chinatown and Coney Island are open. Please be reminded, however, that almost all Medicaid actions can be completed by phone or mail. Additionally, most Medicaid consumers can renew their Medicaid coverage on-line at ACCESS NYC.