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ElderServe Health Inc. Grievance Procedure - MLTC NY Download
Elderserve Grievance and Appeal MLTC.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy is undated.
06 Feb, 2013 27 kb Downloads: 5806
ElderServe Health Inc. Adverse Determination Appeals - MLTC NY Download
Elderserve Action and Appeal MLTC.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy has no date.
06 Feb, 2013 31 kb Downloads: 6650
Centerlight CCM Select Grievance Policy MLTC - NY Download
CCM Select Grievance Policy APPROVED.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated Jan. 19, 2006.
06 Feb, 2013 35 kb Downloads: 4208
Elderpan, Inc. Adverse Determination Policy MAP - NY Download
Elderplan MAP AppealsDRAFT.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy is labeled "draft" and has no effective date.
05 Feb, 2013 89 kb Downloads: 5095
Fidelis Appeals of Adverse Determinations (and Grievance information) MAP - NY Download
Fidelis MAP appeals and grievance policy.pdf
Policy obtained January 2013 through FOIL Request to DOH. Document dated August 2009 labeled "draft." For appeals information see page 9.
05 Feb, 2013 85 kb Downloads: 8263
HealthPlus (Amerigroup) Appeals of Adverse Determinations - MAP - NY Download
Amerigroup MAP Appeals of Adverse Determinations .pdf
Policy obtained January 2013 through FOIL Request to DOH. Effective date of policy Feb. 1, 2010.
05 Feb, 2013 101 kb Downloads: 3996
HealthFirst CompleteCare Notice of Action and Appeals Download
Healthfirst MAP Notice of Action and Appeals.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy contains no date.
05 Feb, 2013 44 kb Downloads: 4611
HealthFirst CompleteCare Adverse Determinations Policy - MAP Download
Healthfirst MAP Adv Determination & Adv Org Determinations 1.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy last revised in Sept. 2011.
05 Feb, 2013 31 kb Downloads: 4275
AmeriGroup Appeals of Adverse Determinations - Policy MLTC Download
Amerigroup Appeals of Adverse Determinations - MLTC - NY.pdf
Policy Obtained January 2013 through FOIL Request to DOH, last Revised March 24, 2011
01 Feb, 2013 103 kb Downloads: 4841
Performance Standards & Quality Measures for New York FIDA program Download
Recs re Performance Standards and Quality Measures - with State rec measures 010913.pdf
This document was authored by the New York Coalition to Protect Dual Eligibles as input for the NY State Department of Health's Quality Work Group which was formed in the fall of 2012 to collect stakeholder input on the design of the Fully Integrated Dual Advantage (FIDA) program. The paper focuses on the need to create new quality measures to ensure appropriate measurement of plan performance and to provide incentives to shift care from institutions to the community.
29 Jan, 2013 154 kb Downloads: 3704
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