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Performance Standards and Quality Measures for FIDA Program
Consumer Advocate Recs on Performance Standards and Quality Measures 010913.pdf
Trepared by the Center for Disability Rights, Center for Independence of the Disabled NY
Community Service Society of NY, Empire Justice Center, and Medicare Rights Center --
January 9, 2013 -- The following principles and recommendations are submitted to the New York State Department ofHealth and members of the FIDA work group on quality by the Duals Taskforce of Health Care for All New Yorkers.
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07 Feb, 2013
218 kb
Downloads: 6284
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HealthFirst CompleteCare Grievance Procedure MAP
Healthfirst MAP Complaint- Complaint Appeal for Long term ca.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy is undated and includes track changes.
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06 Feb, 2013
59 kb
Downloads: 4638
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Eldeplan, Inc. Grievance Policy MAP
Elderplan MAP GrievancesDRAFT.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy is labeled draft and undated.
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06 Feb, 2013
70 kb
Downloads: 6226
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Healthplus (Amerigroup) MAP Grievance Policy
Amerigroup MA and MAP Complaints Grievance Policy.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy effective date January 1, 2010. Note document contains track changes.
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06 Feb, 2013
124 kb
Downloads: 5390
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Guildnet MLTC Appeals of Grievance Policy
GuildNet MLTC Appeals of Grievance Policy .pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated July 2005.
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06 Feb, 2013
29 kb
Downloads: 5374
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Guildnet MLTC Grievance Policy
GuildNet MLTC Grievance Policy .pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated July 2005.
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06 Feb, 2013
47 kb
Downloads: 5328
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Guildnet MLTC Appeals of Adverse Determinations
GuildNet MLTC Internal Appeals Policy .pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated December 21, 2005.
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06 Feb, 2013
36 kb
Downloads: 4581
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HHH Choices Health Plan MLTC Grievances Policy
HHH Choices MLTC Grievance policy.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated April 5, 2006.
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06 Feb, 2013
97 kb
Downloads: 11769
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HHH Choices Health Plan MLTC Appeals from Adverse Determinations Policy
HHH Choices MLTC Service Authorization Action Appeals.pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy dated April 11, 2005.
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06 Feb, 2013
167 kb
Downloads: 3744
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HealthPlus (Amerigroup) Grievance Policy - MLTC NY
Amerigroup Member Grievances and Grievance Appeals - MLTC - .pdf
Policy obtained January 2013 through FOIL Request to DOH. Policy last revised December 28, 2011.
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06 Feb, 2013
125 kb
Downloads: 5567
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