Here are organizations where you can seek help for problems with Medicaid Managed Long Term Care and Medicaid Advantage Plus.
Also see these KNOW YOUR RIGHTS Fact Sheets about MLTC and related topics
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STATEWIDE
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ICAN – Independent Consumer Assistance Network –
Ombudsprogram for MLTC
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(844) 614-8800
TTY: 711
ican@cssny.org
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New York City
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CSS – Community Health Advocates
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(888) 614-5500
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New York Legal Assistance Group (NYLAG)
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(212) 613-5000
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- NYLAG Evelyn Frank Legal Resources Prog. (Mon. 10 AM - 2 PM)
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(212) 613-7310 eflrp@nylag.org
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QUEENS - JASA/ Queens Legal Services for Elder Justice
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(718) 286-1500
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Legal Services NYC (citywide) (M – F -- 10 AM – 4 PM)
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(917) 661-4500
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The Legal Aid Society
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(888) 663-6880
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OUTSIDE NEW YORK CITY
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Empire Justice Center
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Health@empirejustice.org
(800) 724-0490 x 5822
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Center for Elder Law & Justice -- Serves 10 counties in western NY: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Niagara, Orleans, Steuben, Wyoming
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(716) 853-3087
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Center for Elder Law and Justice and Empire Justice Center recently teamed up to update the Nursing Home Resident Rights Guide (2024)!
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If you live in Western New York, call the Center for Elder Law and Justice at 716-853-3087 and view the Guide here. |
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If you live in the Finger Lakes Region, or outside Western New York, call the Empire Justice Center at 1-800-724-0490 ext. 5822, and view the Guide here.
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Use www.lawhelpNY.org to find other local legal services
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ICAN – Independent Consumer Assistance Network –
Ombudsprogram for MLTC |
(844) 614-8800
TTY: 711
ican@cssny.org
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