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How to use this website

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Views: 11522
Posted: 24 Sep, 2009
by Joe Kelemen (New York Legal Assistance Group)
Updated: 26 Aug, 2010
by David Silva (New York Legal Assistance Group)

Welcome to the NY Health Access website!

This site is intended to serve as a constantly evolving resource for advocates, caregivers, and consumers on public health insurance programs in New York State.

What this site isn't

There are some types of questions this site can't answer.  Here are some examples, and where to go:

  • Health insurance programs outside of New York State
    The advocates who author this site are all experts on New York State health programs, but these programs vary tremendously from state to state.  For information about public health insurance programs (and other public benefits) outside of New York, try these websites:

    • BenefitsCheckUp - This site, a service of the National Council On Aging, can screen for eligibility for a wide range of different benefit programs across the country.
    • National Health Law Program -- a national public interest law firm that seeks to improve health care for America's working and unemployed poor, minorities, the elderly and people with disabilities. Through litigation, policy advocacy, and training, NHeLP serves legal services programs, community-based organizations, the private bar, providers and individuals who work to preserve a health care safety net for the millions of uninsured or underinsured low-income people. 
    • LawHelp - This site provides referrals to legal services organizations across the country, and includes many excellent self-help guides.  In addition to health insurance issues, this site includes a wide range of legal issues.  LawHelp also has a fantastic site for legal issues and referrals within New York State; see http://lawhelp.org/NY.
    • Kaiser Family Foundation - extensive resources about Medicaid and Long Term Care
  • Medicare
    This site doesn't provide a lot of information about Medicare, because there are already some fantastic websites that provide comprehensive information about Medicare.  However, we do have some NY-specific information that can't be found elsewhere, as well as information that may be more useful for advocates.

  • Non-Health Insurance Issues
    If you're looking for information about non-health insurance issues, this is not the right website for you.  For questions about Social Security, SSDI, Supplemental Security Income, Veterans Benefits, public assistance, food stamps, and other public benefits, try these excellent resources:

What does this site contain?

There are three different types of information on this site: Articles, Downloads, and Glossary.

  • Articles - If you click on the Knowledgebase button, you will be on the Articles side of the site.  These are articles written by the advocates behind this site.  They include general overviews of different public health insurance programs, step-by-step explanations of applying for those programs, advocacy tips on resolving common problems, and more.
  • Downloads - You access these by clicking on the Downloads button.  This area contains documents uploaded by the advocates behind the site.  Many are directives or bulletins from government agencies regarding the operation of public health insurance programs.  Some are forms, sample letters, training materials, advocacy memos, etc.
  • Glossary - Click on the Glossary button to see a list of terms used on this site, with definitions and sometimes links for more information.  Whenever you see a term colored red used in an article, you can click on it to see the definition without switching to the Glossary.

How do I find what I'm looking for?

There are several different ways to access the information you're looking for on this site.

  • Search - This is the easiest, most straightforward way.  Just type a word or phrase in the Search box relating to what you're looking for and click Go.  This will return a list of Articles and Downloads that match your search terms.  Note that search terms must be four characters or longer to return any results.
  • Browse by Category - If you have a general idea of what you're looking for, but don't know what terms to search for, try reading the list of categories along the left-hand side of the screen.  (Note: if you cannot see any categories along the left side of your screen, then your browser has Javascript disabled.  Either use Search to find what you're looking for, or reactivate your browser's Javascript functionality).  If you find a category that generally applies to your question, but doesn't seem specific enough, see if there's a small + sign next to the category.  If so, clicking on this will reveal sub-categories that will help you drill down to your topic.
  • Advanced Search - Above the Search box is a link for Advanced Search.  This lets you closely tailor your search, filtering by a variety of different options.
Also listed in
folder Research and Advocacy Tips

External links
http://health.wnylc.com/health/client/images/icons/article_out.svg BenefitsCheckUp
http://health.wnylc.com/health/client/images/icons/article_out.svg LawHelp
http://health.wnylc.com/health/client/images/icons/article_out.svg Medicare Interactive
http://health.wnylc.com/health/client/images/icons/article_out.svg Medicare Rights Center
http://health.wnylc.com/health/client/images/icons/article_out.svg Center for Medicare Advocacy
http://health.wnylc.com/health/client/images/icons/article_out.svg Medicare.gov
http://health.wnylc.com/health/client/images/icons/article_out.svg Centers for Medicare and Medicaid Services (CMS)
http://health.wnylc.com/health/client/images/icons/article_out.svg http://healthlaw.org/
http://health.wnylc.com/health/client/images/icons/article_out.svg http://www.kff.org/

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This site provides general information only. This is not legal advice. You can only obtain legal advice from a lawyer. In addition, your use of this site does not create an attorney-client relationship. To contact a lawyer, visit http://lawhelpny.org. We make every effort to keep these materials and links up-to-date and in accordance with New York City, New York state and federal law. However, we do not guarantee the accuracy of this information. To report a dead link or other website-related problem, please e-mail us.