January 2025 ALERT - Transition to a "Single Fiscal Intermediary" (FI) starts now, requiring all consumers in CDPAP to transition from their current to the new single FI "PPL" by April 2025.
- See here for links to information from State DOH, CDPAANYS, and PPL and links to press coverage
In this article:
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- WHO CAN BE HIRED AS THE CDPAP AIDE - expanded in 2016
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1. What is CDPAP?
The Consumer Directed Personal Assistance Program (CDPAP) is a statewide Medicaid program that provides an alternative way of receiving home care services, where the consumer has more control over who provides their care and how it is provided. Rather than assigning a home care vendor or agency that controls selection, training, and scheduling of aides, the "consumer" or the family member, friend or guardian directing his/her care performs all these functions usually done by a vendor. All counties - and now all mainstream Managed Care and Managed Long Term Care plans - are required to have a CDPAP program and notify “eligible individuals” of the option to join. Eligible individuals include those eligible for services provided by a certified home health agency, a long term home health care (waiver) program, AIDS home care program, or personal care (home attendant).
Another special benefit of CDPAP is that CDPAP aides may perform "skilled" care that otherwise may only be performed by a nurse - suctioning tracheostomies, insulin injections, administration of oxygen or medications where the consumer cannot self-administer. See N.Y. Educ. Law § 6908(1)(a) . Tasks that could not otherwise be performed by home health aides or personal care aides are indicated in the scope of tasks for personal care and home health aides.
- Unlike traditional Personal Care, parents of an adult child may be paid as a CDPAP personal assistant. Also, adults may work as the personal assitant for their parent. See more here about who may be hired as the PA (personal assistant).
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What is a Fiscal Intermediary? -- The aide is not an employee of a home care agency, but is instead an independent contractor, who is paid wages and benefits by a "fiscal intermediary," an entity that contracts with either the county or a managed care plan to provide services authorized by that county or managed care plan. It is the fiscal intermediary that pays the aide wages and benefits, based on the plan of care developed by the county or managed care plan..
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Until March 2025, there have been about 600 - 700 FIs in NYS. Partial list --members of the trade group CDPAANYS - see online list statewide and HRA's list. However, the NYS FY 2024-25 budget enacted in April 2024 requires all MLTC plans and managed care plans and local Medicaid agencies to use a single FI -- which will replace over 600 FIs currently see below changes coming in 2025 that will close most FI's down.
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January 6, 2025 - The new single Fiscal Intermediary (FI) Public Partnerships LLC ("PPL") selected by NYS opened its customer service line to begin taking requests from 240,000 CDPAP recipients to transfer their CDPAP serrvices to this new FI -- will replace all 600+ FI's that currently provide CDPAP in NYS. .
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Why Public Partnerships LLC (PPL)? The budget law placed many restrictions on what agency can serve as the new single FI - requiring that it have served as a single Statewide FI in another state. This meant no existing FI in NYS could qualify.
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On September 30,2024, GOv. Hochul announced that NYS awarded the single FI contract to PPL, a private company backed by private equity. See Spectrum news coverage.
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PPL did not previously provide CDPAP services in NYS, though it did have at least one other contract with NYS DOH unrelated to CDPAP. Advocates have raised concerns about its capacity to handle the huge job of transitioning 240,000 consumers and 400,000 workers.
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Advocates from Pennsylvania and other states reported serious problems when PPL became the single FI in those states, including disruptions in care and delays in payment. 20,000 Pennsylvania home care workers went unpaid, costing the state $7 million annually. The Commonwealth of Pennsylvania's audit of the transition to PPL in 2013 identified numerous serious problems with the roll-out that could have been prevented.
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The first days of the PPL hotline already show serious problems. Watch this video of calls to the helpline during the first week starting Jan. 6, 2025. VIDEO (Instagram, X, Facebook) for a summary of what went down on January 6. Alt text can be found here:
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PPL, the new single FI, will subcontract with 31 CDPAP Facilitators -- current FIs that will continue as subcontractors. See list here - which lists the counties covered by each of the Facilitators, languages spoken, and contacte information.
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INFORMATION ON THE CHANGES to A SINGLE FI
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ADVOCACY --
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Many lawsuits have been filed opposing the changes, but as of yet there is no statewide injunction stopping it from going forwrard. See for example Times Union report here, Spectrum report here, and more in press described below.
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On Jan. 8, 2025, a state court issued a Temporary Restraining Order that stems from a petition filed Monday Jan. 6th by All-American Homecare, a Rochester-based fiscal intermediary, which accuses the Health Department of violating health privacy laws by requiring companies like theirs to hand over data on the CDPAP consumers they serve and the personal assistants who care for them.
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This TRO was cited in a separate lawsuit by a different FI, in support of a request for a similar restraining order.
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Jan. 8, 2025 -the Medicaid Matters NY Coalition sent a letter to Governor Hochul to urge a delay of the transition to a single statewide fiscal intermediary for CDPAP in light of serious problems with implementation and the threat of disruption of services.
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Jan. 7, 2025 - Trade organizations representing managed care plans and home care agencies in NYS sent a letter to Amir Bassiri, the NYS Medicaid Director, protesting demands by PPL for prepayments at higher rates than they currently pay for CDPAP. If they do not contract with PPL by Feb. 1, the organizations could face penalties, including new enrollment suspension, the Health Department recently warned.
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Much press reporting expected chaos, disruption in care.
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Politico Pro Jan. 10, 2025 NY's CDPAP Transition HIts a Rocky Start (behind paywall)
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CBS 6 Albany Jan. 10, 2025 Faith leaders urge pause in NY Medicaid home care switch as NY vows no disruptions
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Spectrum News Jan. 9, 2025 Court Ruling Throws Wrench in Medicaid Home Care Program Transition
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Capital Confidential Jan. 10, 2025 CDPAP contract winner accused of hiding conflict while DOH starts hitting back (behind paywall)
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Over 1,000 callers hit new Medicaid home care transition hotline - Kate LIsa, NYS of Politics and Spectrum News recording Jan. 7, 2025 (NYLAG note - hotline should have capacity to handle 1000 calls given that 240,000 consumers must transition by March 31, 2025
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Albany Times Union Jan. 7, 2025 What to Know as NY Begins CDPAP Transition in Legal Limbo
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MSN. com Dec. 31, 2024 N.Y. rejects claims state colluded with CDPAP contract winner
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Capital Confidential Dec. 18, 2024 Hochul Confronted at a Mall - CDPAP strikes again with Hochul confrontation, lawsuit and new ad campaign
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Albany Times-Union - Dec. 18, 2024 Rochester home care agency sues Hochul's troubled CDPAP transition (All-American)
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NY Post 12-16-2024 NY state got help from powerful union to rig the bidding for Gov. Hochul’s $9B home health aide program overhaul: suit
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Politico Home Care Contractor Gears Up for Contentious Transition (Dec. 9, 2024),
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Rockland News, The Perils of Ny's Rush to a Single Fiscal Intermediary (Carlos Martinez, LMSW, CEO/Executive Director BRIDGES in Rockland County);
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NY Post (editorial) Hochul needs to shut down this pricey home-health-care power grab, 9/22/2024
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NY Post Powerful nurses union scheming to make bank off Hochul’s changes to NY’s $9B Medicaid program (Sept. 19, 2024)
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TImes Union Home care agencies sue N.Y. in federal court over CDPAP change (9/18./2024)
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MSN, Kathy Hochul's New Health Pitch Faces Strong Opposition From Democrats
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Spectrum news broadcast with disability rights leaders opposing this change (Apr. 11, 2024)
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The final NYS FY214-25 BUDGET -rejected some other proposed CDPAP changes described HERE - but did allow DOH to require a training program for CDPAP personal assistants, which disability advocates oppose as undermining the entire consumer-directed goal of the program.
Eligibility Criteria - 18 NYCRR Sec. 505.28(c)
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Eligible for Medicaid
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Eligible for personal care, certified home health care, private duty nursing, or AIDS or other waiver program
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"have a stable medical condition" [NOTE: this is same definition as in personal care See Section 2 - Eligibility. But note that CDPAP aides may perform skilled tasks, unlike in personal care. In this way the definition of "stable medical condition" is different for CDPAP.
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"be self-directing or, if non self-directing, have a designated representative"; See above for who may be designated representative. ALERT re FEB 2024 BUDGET PROPOSAL - Designated Representatives would no longer be allowed, so people who are not self-directing would be disqualified. see more HERE
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WARNING - later in 2025, new applicants for CDPAP or personal care will require the need for physical assistance with three (3) Activities of Daily Living (ADL), or supervisory assistance with 2 ADLs if the person has dementia or Alzheimer's disease. See more about these coming changes here - which were enacted in 2020 but put on hold because of the public health emergency.
Also, new Independent Assessor procedures (NYIAP) to assess the need for CDPAP, personal care, and MLTC enrollment started May 1, 2022. See more about the Independent Assessor here.
The consumer may hire almost anyone, including any adult family members except his or spouse. Since April 2016, because of a change in State law, parents of disabled ADULT children -- have been able to serve as the CDPAP personal assistant (PA) if they are not also the recipient's designated representative. Likewise, an adult son or daughter, son-in-law or daughter-in-law may now be the aides for their parent. See this article in Democrat & Chronicle, Nov. 25, 2015. Social Services Law §365-f, subd. 3, as amended by L. 2015 Ch. 511, enacting Senate bill S05712-A (Sen. Simcha Felder).
A "legally responsible" adult may not be the aide. Spouses are always legally responsible for their spouse. Parents are always legally responsible for their children under age 21. They still may not be the CDPAP aide for those relatives.
Changes to the CDPAP state regulation effective Nov. 8, 2021 removed the ban that did not allow a family member to be hired as the personal assistant if they lived with the consumer. 18 NYCRR 505.28(b)(4).
A "designated representative" of a CDPAP consumer may not be the aide.
State regulations provide, "...A person legally responsible for the consumer's care and support, a consumer's spouse, or the consumer's designated representative may not be the consumer directed personal assistant for that consumer; however, a consumer directed personal assistant may include any other adult relative of the consumer. 18 NYCRR 505.28(b)(4).
The state regulation defines "designated representative" as "an adult to whom a self-directing consumer has delegated authority to instruct, supervise and direct the consumer directed personal assistant and to perform the consumer's responsibilities specified in subdivision (h) of this section [505.28] and who is willing and able to perform these responsibilities. With respect to a non self-directing consumer, a designated representative means the consumer's parent, legal guardian or, subject to the social services district's approval, a responsible adult surrogate who is willing and able to perform such responsibilities on the consumer's behalf. The designated representative may not be the consumer directed personal assistant or a fiscal intermediary employee, representative or affiliated person. 18 NYCRR 505.28(b)(5)
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On Oct. 23, 2023, DOH clarified in two separate directives "that a court-appointed (legal) guardian, including a parent-guardian of an adult aged 21 or older, may serve as an adult individual’s CDPAP personal assistant provided they are not also the individual’s designated representative."
- ALERT re FEB 2024 BUDGET PROPOSAL that would have disqualified anyone from CDPAP who needed a Designated Representatives. This was rejected in the 2024 state budget, though the Single Fiscal Intermediary was enacted in that budget. See more HERE
Immigrants must have a valid work authorization.
The aide need not be "certified" - training is done by the consumer and family. However, one of the changes coming in 2025 with the Single FI is a training requirement. Stay tuned. See above.
There are different procedures to apply depending on whether the consumer has Medicaid only and is enrolled in a Medicaid Managed Care plan, or whether the individual has both Medicare and Medicaid, or has Medicaid but not Medicare and is not enrolled in a Medicaid Managed care plan.. See NYC HRA MICSA Medicaid Alert dated Oct. 26, 2012 on CDPAP and Managed Care. Also, children under 18 have different procedures.
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People with Medicaid Only (and do not have Medicare) - they are likely enrolled in a Mainstream Medicaid Managed Care (MMC) plan, which is mandatory for most people (unless excluded or exempt - see this chart). If they are enrolled, members age 18 and over request their plans to authorize CDPAP services , as well as personal care services. The Plan will refer them to call the NY Independent Assessor (NYIAP) to be assessed for eligibility. If found eligible by NYIAP, they go back to their Plan and tell them NYIAP approved them for home care. The plan should give them the option of choosing CDPAP. The plan should then do further assessment and authorize CDPAP.
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If an indvidual has Medicaid but not Medicare, and is not enrolled in a Mainstream Medicaid managed care plan, they may call the NY Independent Assessor (NYIAP) to be assessed for eligibility. They may then contact their local Medicaid office and request CDPAP, explaining that they have been assessed by NYIAP. See below,
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Children under age 18 request CDPAP directly from the plan and are not assessed by the NY Independent Assessor. THey must submit a form to the plan completed and signed by their physician or nurse practitioner. In NYC - Form M-11q - Medical Request for Home Care (12-9-014). Outside NYC Form DOH-4359,
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Managed Long Term Care (MLTC)-- Most adults who have both Medicaid AND Medicare are required to enroll in MLTC in order to obtain CDPAP. They are called DUal Eligibles).
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There are some exceptions - excluded populations who may apply at local DSS (enrolled in OPWDD waiver, enrolled in home hospice, etc.. see list at above link).
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People who enrolled in MLTC plans since May 2022 were assesed by the NY Independent Assessor (NYIAP). The MLTC plan used that assessment to authorize them for CDPAP services. Dual eligibles who are just entering the home care system must be assessed by NYIAP in order to enroll in an MLTC plan. They then ask the MLTC plan for CDPAP. The MLTC plan determines eligibility for CDPAP - assessing the consumer's or their representative's ability to direct and managed their own care. See Responsibilities of the Health Plan. It is not clear that MLTC plans (or mainstream MMC plans) are required to use the NYC Form M-13d or have been given other guidelines or directives on how to assess eligibility. Knowledge of the laws, regulations and directives governing CDPAP developed over many years is critical. For example, GIS 08-LTC-005 clarifies that the family member or other person directing care does not have to be present at all times in which skilled nursing tasks are administered by a CDPAP aide to a non-self-directing recipient of CDPAP.
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Request Services at Local DSS (HRA in NYC). People who are exempt or excluded from MLTC, or who have an "Immediate Need" for services and are not yet enrolled in an MLTC plan or managed care plan can apply at their local DSS. However, all applicants for CDPAP age 18 and over must be assessed by the NY Independent Assessor first - so it may save time to contact NYIAP first for an assessment, and then contact the local DSS/HRA. See more about NYIAP here.
- In the Immediate Need procedure, one may both apply for Medicaid and request home care. See more about Immediate Need here. If one already has Medicaid and is requesting CDPAP based on Immediate Need, see this article with a new option available in April 2024 to request the NYIA assessment first, and then go back to DSS/HRA to continue the home care request. Once approved, the local DSS authorizes CDPAP. After 120 days of receipt, the individual will be transitioned to MLTC. See more about Transition Rights after Immediate Need here and generally here.
- Most counties required the consumer or the person directing their care to complete a CDPAP application, to show they are capable of arranging for and managing the care. The NYC application --Form M-13d (04-2018) (fill-in-able version of this form, created by Evelyn Frank Legal Resources Program)
- Helpful Hints on Completing the CDPAP Application. (HCSP-712d)(4-26-2010) and
- CDPAP Fact Sheet (2017-01-20) HCSP-3000-z)
- Children under age 18 - submit the standardized Physician’s Order for CDPAP - Form DOH-4359 outside NYC and in NYC - Form M-11q - Medical Request for Home Care (12-9-014). The local district (HRA in NYC) conducts the entire assessment - the request is not referred to the NY Independent Assessor.
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Transition Rights - When a consumer is required to transition to an MMC or MLTC plan, after receiving CDPAP services through their local DSS, the MMC plan is required to continue the services previously authorized by the local district (HRA or DSS) for 90 days, at which time the MMC plan re-assesses need. See more about Transition Rights after Immediate Need here and generally here.
The New York State Department of Health (NYSDOH) has issued guidelines for enrollees to use in requesting services from their plans. NYSDOH Guidelines for Personal Care Services in Medicaid managed care. THese guidelines should apply to CDPAP as well as personal care.
See the article on Personal Care for the guidelines and standards for determining the number of hours - especially these sections i the article:
5. How Much Personal Care? How are Hours Determined?
A.. Standards for 24-Hour Care - Definition of Live-in and Split Shift
B. Standards for Assessing Need and Determining Amount of Care
The Consumer-Directed Personal Assistance Association of NYS (CDPAANYS) has lots of resources on its website.
- Peer Mentoring Program --CDPAANYS offers Peer Mentoring services to prospective and current CDPA consumers and designees who may have questions about the program or are seeking assistance with successfully running their own CDPA program. Peer Mentoring is always free for those who use the service. You can reach their team of Peer Mentors by calling the toll-free number, 1-855-423-7733 (1-855-4CDP-PEER), or sending an email to peers@cdpaanys.org. See more here.
Concepts of Independence - the largest and oldest fiscal intermediary, has tutorials and other info. on its website
CaringKInd NYC -- TogetherWeCare Program - Consumers or their families can find aides who have completed the CaringKind Dementia Care Training for Professional Caregivers (CaringKind was formerly the NYC Chapter of the Alzheimer's Association)
This article explains the CDPAP program in NYS, with cites to state statutes (some have been amended since). Note that this article pre-dates mandatory MLTC.
Laws.
The statutes establishing the CDPAP program include Section 365-f of the Social Services Law and N.Y. Educ. Law § 6908(1)(a) (also known as the Nurse Practice Act, which creates an exception that allows CDPAP aides, along with family and other unpaid informal caregivers, to perform tasks that otherwise may only be performed by licensed nurses.
Regulations.
The State published final regulations, effective April 20, 2011, creating a new section 28 to 18 NYCRR Part 505. See New York State Register April 20, 2011/Volume XXXIII, Issue 16 (pp. 7-8)
See December 2015 NYS Dept. of Health GIS 15 MA/024 - Changes to the Regulations for the Personal Care Services Program (PCS) and the Consumer Directed Personal Assistance Program (CDPAP) (PDF) NOTICE OF ADOPTION
State Directives
State Dept. of Health guidance for MLTC and managed care plans plans to provide CDPAP services -- on the Medicaid Redesign Team page, scroll down to MRT 90 - MLTC and then to CDPAS Final MLTC Documents (posted around 10/1/12)
The following directives have been issued since the above article was written in 2003:
State Managed Long Term Care Contracts, Guidelines re CDPAP (Posted Oct. 1, 2012, eff. 11/1/2012)
NYC Directives
HISTORY
For a history of the development of the consumer-directed program in New York City, which was a national leader in launching this form of service 33 years ago, see this article., along with:
On October 11, 2019, the Albany County Supreme Court enjoined NYS DOH from implementing a new reimbursement methodology for Consumer-Directed Personal Assistance (CDPAP) which would have drastically cut reimbursement rates. See court decision here.
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Because of this decision, the State DOH guidance implementing the rate cuts will not go into effect. This includes FAQ’s about the reimbursement rate cuts for (CDPAP) services that went into effect on September 1, 2019 for Fee for Service CDPAP (not CDPAP provided through managed care or Managed Long Term Care plans), and DOH Managed Care Policy 19.01: Implementation of Fiscal Intermediary (FI) Rate Structure Enacted in the SFY 2019 NYS Budget (Appendices can be downloaded on MRT 90 page - click on 2019). The court decision enjoins the State's implementation of changes in how CDPAP Fiscal Intermediaries are reimbursed enacted in the state budget in April 2019, which would have the effect of cutting rates by $75 million in state funds ($150 including federal funds).
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The lawsuit, filed by CDPAANYS and individual Fiscal Intermediaries, claims that the rate cuts violate both federal and state requirements, and are so severe that will put many CDPAP fiscal intermediaries out of business, effectively ending the CDPAP program. As reported in the Utica Observer-Dispatch on Oct. 3, 2019, “Some managed care companies, though, have already started changing contacts with fiscal intermediaries in anticipation of lower rates, advocates said.” Advocates: State Cuts Threaten Medicaid Home Care Program. The article further stated:
"The horror stories are already flooding in of cuts and threatened cuts affecting services, said Bryan O’Malley, executive director of the Consumer Directed Personal Assistance Association.
“The department of health cut this program by over 15 percent without even a basic understanding of what the agencies do,” he said in an email. “DOH is sticking by their talking point that services and wages would not be affected, but now that we are seeing the real-life repercussions, they can’t hide behind this myth any more. The devastation their actions are causing to thousands of New Yorkers is inescapable.”
Having participants simply switch to receiving services through existing staff at home care agencies is problematic, advocates said, given a shortage of home care workers, particularly in rural areas."
The lawsuit was previously reported about in Crain's NY Business on Aug. 14, 2019 and Spectrum News on August 1, 2019.
The first round of cuts directly effect CDPAP services provided on a Fee-for-Service basis through local district Medicaid programs, not those enrolled in Medicaid managed care or MLTC plans. However, advocates and the CDPAP association contend that the cuts will force many CDPAP provider agencies, called Fiscal Intermediaries (“FI”), to close - resulting in reduced access to this service across the state for the 90,000 consumers who rely on CDPAP services, in MLTC plans and managed care plans as well.
Also, many consumers choose CDPAP because they have “skilled” needs that traditional personal care aides may not perform, such as suctioning a tracheostomy, operating a ventilator, or directly administering insulin or other medications. See Scope of Tasks of various types of aides. While they may be eligible for Medicaid Private Duty Nursing services, managed care and MLTC plans resist authorizing these services because they are so expensive. These consumers, and others facing reduced access to care when the FIs close, may well be forced into nursing homes.
The July 2019 DOH guidance implementing the CDPAP rate cuts -- Managed Care Policy 19.01 –provides for transition rights to ensure “a smooth transition of consumers to a different FI in the event that an FI no longer provides services or leaves a service area.” Advocates warn that the transition rights are insufficient. In comments to a Workgroup convened by State DOH, The Legal Aid Society warned that “these transition rights only apply to CDPAP enrollees transferring from one FI to another,” not to those CDPAP enrollees who are forced to transfer to traditional personal care services because there is no CDPAP FI with capacity to serve them (copy on file with NYLAG EFLRP). The Legal Aid comments also stated that the State’s guidelines do not provide for directing consumers where to go for help if they face disruption in services – whether New York Medicaid Choice, the State’s enrollment broker for managed care and MLTC plans, or ICAN – the State’s Ombudsprogram for consumers in MLTC plans or receiving long-term care services in managed care plans.
This article was authored by the Evelyn Frank Legal Resources Program of New York Legal Assistance Group.