New contact list posted for Main NYC Medicaid Offices that moved to Brooklyn in May 2013

10 Mar, 2014

As of Monday, May 6, 2013 the NYC Medicaid Office (known as MICSA) moved from 330 W. 34^th Street in Manhattan to 785 Atlantic Ave., Brooklyn, NY 11238. All MICSA-Medicaid operations, including TBI and NHTD waiver programs, have been relocated to this address.

The Reception Unit which handled Medicaid Renewals and Under Care actions for consumers at 340A W. 34^th Street in Manhattan is also CLOSED. Consumers needing assistance can go the new Reception Unit on the main floor of 785 Atlantic Ave.Brooklyn NY 11238 or to any Medicaid office.

The following is a list of UPDATED contact information for popular MICSA-Medicaid offices -

SEE department head contacts obtained 3/2014 - dated Dec. 2013
SEE a detailed list of contacts became available on August 14, 2013.

MICSA Unit	Liason Name	New Contact Info
Managed Care Client Services		212-273-0062 (phone)
Recipient Restriction Unit		929-221-0859/60 (phone)
Eligibility Information Services		929-221-0865 (phone)
Medicaid Transportation		929-221-0840/41 (phone)
Medicaid Third Party Health Insurance Unit		212-630-1160(phone) 929-221-0842/43 (phone) 917-639-0675 (fax) 718-636-7767 (fax)
Medicaid Reimbursement	Evadne Duff (Homecare)	929-221-0845 (phone non-home care) 929-221-1193 (phone home care) 718-636-7750 (fax home care)
Surplus	Maria Rivera Graciela Mathews Angel Phifer-Brown (Fax Unit) Fax Unit Number	929-221-0833 (phone) 929-221-0838 (phone) 929-221-0835 (phone) 917-639-0645 (fax - NO CHANGE)

For more information about the relocation, including additional departmental phone numbers and email addresses, you can visit our article on Medicaid Alerts.

See detailed Lists - MICSA Contact List by Program with program directors - December 2013

MICSA Directory issued early August 2013.